These titles have been receiving rave reviews and you can now download them and receive them today. The content of ITIL Service Strategy is more clear and concise, helping the core books relate better to each other. The ITIL Editions are designed to resolve any errors or inconsistencies in the content, and improve the publications by addressing certain issues such as in the Change Control Log. Melanie has worked at IT Governance for over four years, commenting on information security topics that impact businesses throughout the UK, as well as on many other issues.